Nishobh
This policy explains how Nishobh handles returns, refunds and exchanges. Please read it carefully before placing an order. By completing a purchase on our website, you agree to these terms.
| Policy area | What this means |
| Returns | Accepted only where an item is damaged due to an issue attributable to Nishobh. |
| Refunds | No cash refunds or refunds to the original payment method are offered. |
| Resolution | Approved damage claims are issued as a Nishobh credit note after review. |
| Exchanges | Exchanges are not offered. |
| Payments | All orders are prepaid and made online. Cash on delivery is not available. |
No Returns or Exchanges for Change of Mind
Nishobh does not accept returns or exchanges for reasons such as change of mind, preference, size, fit, colour, styling, an order placed by mistake, or any other reason that is not a verified damage issue attributable to Nishobh.
Please review product details, measurements and your order carefully before completing your purchase.
Damage Claims
A return request may be considered only if an item arrives damaged due to an issue attributable to Nishobh. To help us assess the claim, please contact our support team promptly after delivery and provide your order number together with clear photographs or video of the item, its packaging and the damage.
Do not send an item back unless Nishobh has reviewed the request and given return instructions. We may ask for additional information or evidence before making a decision.
Credit Note Only
If a damage claim is approved, the outcome will be a Nishobh credit note. The credit note will be issued after the claim and, where applicable, the returned item have been reviewed.
Credit notes are issued for future purchases on the Nishobh website.
Credit notes cannot be redeemed for cash or transferred back to the original payment method.
The credit note value and any applicable use terms will be confirmed when it is issued.
No Refund Policy
Nishobh does not provide refunds in cash, by bank transfer, or to the original payment method. This applies to all orders, including approved damage claims. Where a damage claim is approved, the sole remedy offered under this policy is a credit note as described above.
Online Payments Only
All Nishobh transactions are completed online through the payment methods available at checkout. We do not offer cash on delivery or accept payment on delivery.
How to Contact Us
For help with a damaged item or a question about this policy, please contact the Nishobh support team through the contact options on our website. Include your order number and the details of your request so we can assist you efficiently.
Policy Updates
Nishobh may update this policy from time to time. The version published on our website at the time you place your order will apply to that order.
